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Shipping & Returns

Shipping & Delivery

There are no shipping charges for orders above INR.499 to be delivered within South India. We charge INR 30 per shipment if it is lesser than INR.499

Return Policy

We accept returns(Except food products) within 48 hours from the time of delivery to the customer. We accept returns only in the case if product delivered is damaged during transition and product is found damaged when parcel is opened. For any further query regarding returns please contact us at support@villagefactory.co.in

Tracking your Order

We will provide the tracking details on email and phone. So, our customers can track their order easily once it is dispatched from our village.

Money Back Guarantee

We pay back if you received any damaged product. We ensure the product quality before packing and make required package based on the product

Privacy Policy

Customer can cancel any order placed on our website until it has not been dispatched from our warehouse. The payment will be refunded without any charges deduction in case of prepaid orders. The order status is regularly kept updated to the customer. The payment will be refunded within 7 days from the date of cancellation.

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